platformio-core/docs/faq.rst

..  Copyright 2014-2016 Ivan Kravets <me@ikravets.com>
    Licensed under the Apache License, Version 2.0 (the "License");
    you may not use this file except in compliance with the License.
    You may obtain a copy of the License at
       http://www.apache.org/licenses/LICENSE-2.0
    Unless required by applicable law or agreed to in writing, software
    distributed under the License is distributed on an "AS IS" BASIS,
    WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
    See the License for the specific language governing permissions and
    limitations under the License.

.. _faq:

Frequently Asked Questions
==========================

.. note::
   We have a big database with `Frequently Asked Questions in our Community Forums <https://community.platformio.org/c/faq>`_.
   Please have a look at it.

.. contents::

General
-------

What is PlatformIO?
~~~~~~~~~~~~~~~~~~~

Please refer to :ref:`what_is_pio`

What is ``.pioenvs`` directory
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please refer to :ref:`projectconf_pio_envs_dir`.

Command completion in Terminal
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Bash completion
'''''''''''''''

Bash completion support will complete subcommands and parameters. To enable
Bash completion for `platformio` subcommands you need to put into your `.bashrc`:

.. code-block:: bash

    eval "$(_PLATFORMIO_COMPLETE=source platformio)"
    eval "$(_PLATFORMIO_COMPLETE=source pio)"

ZSH completion
''''''''''''''

To enable ``zsh`` completion please run these commands:

.. code-block:: bash

    autoload bashcompinit && bashcompinit
    eval "$(_PLATFORMIO_COMPLETE=source platformio)"
    eval "$(_PLATFORMIO_COMPLETE=source pio)"

.. note::

    For permanent command completion you need to place commands above to
    ``~/.bashrc`` or ``~/.zshrc`` file.

PlatformIO IDE
--------------

Please refer to :ref:`PlatformIO IDE Frequently Asked Questions <ide_atom_faq>`.

.. _faq_troubleshooting:

Troubleshooting
---------------

Installation
~~~~~~~~~~~~

[Errno 1] Operation not permitted
'''''''''''''''''''''''''''''''''

Answered in `issue #295 <https://github.com/platformio/platformio/issues/295#issuecomment-143772005>`_.

Windows AttributeError: 'module' object has no attribute 'packages'
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Answered in `issue #252 <https://github.com/platformio/platformio/issues/252#issuecomment-127072039>`_.

.. _faq_troubleshooting_pionotfoundinpath:

Program "platformio" not found in PATH
''''''''''''''''''''''''''''''''''''''

Where is ``platformio`` binary installed? Run this command in Terminal

.. code-block:: bash

    # for Unix
    which platformio
    echo $PATH
 Windows OS
    where platformio
    echo %PATH%

For example, ``which platformio`` is equal to ``/usr/local/bin/platformio``,
then `PATH (wiki) <https://en.wikipedia.org/wiki/PATH_(variable)>`_
should contain ``/usr/local/bin`` directory.

**Unix Users**: You can make "symlinks" from ``platformio`` program to the
``bin`` directory which is included in ``$PATH``. For example,
see `issue #272 <https://github.com/platformio/platformio/issues/272#issuecomment-133626112>`_.

Windows UnicodeDecodeError: 'ascii' codec can't decode byte
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Answered in `issue #143 <https://github.com/platformio/platformio/issues/143#issuecomment-88060906>`_.

PlatformIO: command not found || An error "pkg_resources.DistributionNotFound"
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Please upgrade *SetupTools* package:

.. code-block:: bash

    [sudo] pip uninstall setuptools
    [sudo] pip install setuptools

    # Then re-install PlatformIO
    [sudo] pip uninstall platformio
    [sudo] pip install platformio

Miscellaneous
~~~~~~~~~~~~~

.. _faq_troubleshooting_pioblocksprompt:

PlatformIO blocks command execution using user prompt
'''''''''''''''''''''''''''''''''''''''''''''''''''''

If you are going to run *PlatformIO* from **subprocess**, you **MUST
DISABLE** all prompts. It will allow you to avoid blocking.
There are a few options:

- using :option:`platformio --force` option before each command
- using environment variable :envvar:`PLATFORMIO_SETTING_ENABLE_PROMPTS=No <PLATFORMIO_SETTING_ENABLE_PROMPTS>`
- disable global setting ``enable_prompts`` via :ref:`cmd_settings` command
- masking under Continuous Integration system via environment variable
  :envvar:`CI=true <CI>`.

Serial does not work with panStampAVR board
'''''''''''''''''''''''''''''''''''''''''''

Answered in `issue #144 <https://github.com/platformio/platformio/issues/144#issuecomment-87388038>`_.

Building
~~~~~~~~

ARM toolchain: cc1plus: error while loading shared libraries
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

See related answers for
`error while loading shared libraries <https://github.com/platformio/platformio/issues?utf8=✓&q=error+while+loading+shared+libraries>`_.

Archlinux: libncurses.so.5: cannot open shared object file
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Answered in `issue #291 <https://github.com/platformio/platformio/issues/291>`_.

Monitoring a serial port breaks upload
''''''''''''''''''''''''''''''''''''''

Answered in `issue #384 <https://github.com/platformio/platformio/issues/384>`_.